Terms and Conditions

TERMS AND CONDITIONS

• Gemma Cruises and Travel
Email: Gemmacruises@gmail.com | Phone: 910-745-7440
Independent Travel Advisor affiliated with Atlas Coast Travel Group

These Terms and Conditions (“Agreement”) govern the relationship between you (“Client,” “you,” or “your”) and Gemma Cruises and Travel (“we,”
“us,” “our,” or “Advisor”) for travel planning, booking, and related advisory services. Gemma Cruises and Travel is an independent travel advisor
affiliated with Atlas Coast Travel Group.

  1. Role of the Advisor
    We act solely as an independent travel advisor and intermediary, affiliated with Atlas Coast Travel Group. We research, recommend, and facilitate
    bookings with independent third-party suppliers (airlines, hotels, cruise lines, tour operators, transportation companies, medical facilities if
    applicable, insurance providers, etc.). We are not the provider of the travel services themselves and do not control the operations, safety, quality, or
    performance of those suppliers.
  2. Client Responsibilities
  • You must provide accurate and complete information (passport details, medical conditions, travel preferences, etc.) in a timely manner.
  • You must review all itineraries, tickets, vouchers, and documents for accuracy upon receipt and notify us of any errors within 24–48 hours.
  • You are solely responsible for obtaining and maintaining valid passports, visas, entry requirements, vaccinations, and any other required travel
    documents.
  • You must comply with all supplier rules, local laws, and health/safety requirements of the destinations.
  • If this trip involves medical or health-related travel, you confirm that you have consulted your own physicians, understand the medical risks, and
    are traveling at your own discretion. We do not provide medical advice.
  1. Bookings and Payments
  • All bookings are subject to availability and the terms of the third-party suppliers. Prices are quoted in [currency] and remain subject to change
    until fully paid and confirmed.
  • A deposit or full payment is required as specified in your itinerary or invoice. Submission of this electronic form constitutes acceptance of these
    Terms.
  • Final payment is due by the date stated on your invoice. Late payment may result in cancellation of reservations and forfeiture of deposits. Any
    processing fees will be disclosed before the charge is processed.
  1. Cancellations, Changes, and Refunds
  • Cancellation and change policies are set by the third-party suppliers and apply in full (may include non-refundable deposits, penalties, or no
    refunds).
  • Our service fees (if any) are generally non-refundable once services have been rendered. Change/cancellation requests must be submitted in
    writing (email acceptable).
  • Any refunds will be issued only after we receive funds from the suppliers, minus applicable fees. Comprehensive travel insurance is strongly
    recommended.
  1. Travel Insurance
    We strongly recommend comprehensive travel insurance covering trip cancellation/interruption, medical expenses, emergency evacuation,
    baggage, and related risks. We are not responsible for losses that would have been covered by such insurance.
  2. Liability and Limitations
  • We are not liable for acts, errors, omissions, delays, cancellations, overbookings, accidents, injuries, illness, death, loss, damage, or other
    issues caused by third-party suppliers, carriers, accommodations, attractions, weather, natural disasters, civil unrest, government actions,
    pandemics, or any force majeure event.
  • Our total liability for any claim related to our services shall not exceed the total advisory fees you paid us for the specific trip.
  • We make no warranties, express or implied, regarding the suitability, safety, or quality of any recommended or booked travel services.
  • You release, indemnify, and hold us harmless from claims, damages, losses, or expenses arising from your participation in the trip or reliance
    on our recommendations, except to the extent caused by our gross negligence or willful misconduct.
  1. Force Majeure
    We are not responsible for failure or delay caused by circumstances beyond our reasonable control, including acts of God, war, terrorism,
    government restrictions, epidemics, pandemics, strikes, or supplier insolvency.
  2. Privacy and Data
    We collect and process personal information necessary to arrange travel. By submitting this form you consent to us sharing relevant details with
    suppliers as needed. See our Privacy Policy for more information.
  3. Governing Law and Dispute Resolution
    This Agreement is governed by the laws of the State of North Carolina.
A large cruise ship sails across the calm open ocean.